Orders are usually packed with mixed denominations depending on currency availability. If you have a specific preference, please insert your comments in the ‘Requirements’ field in your cart.
Typically, your order is available within 2-4 business days at your nominated Australia Post pick up point this will depend on the Australia Post location.
Yes. Orders must be at least AU$500 in foreign currency equivalent, with a maximum of AU$5,000 per 24hour period.
PAYID is the preferred method of payment.
Unfortunately not, but you can pick up your order once received within 7 days.
No, for security reasons, only the person named on the order can collect it. Bring your email confirmation and ID.you used when making the purchase.
No, as we only accept PAYID as the preferred method of payment.
This is very rare but may happen. If it occurs, use the 'Contact Us' section on the website. Most likely, the transaction hasn't gone through and you'll need to start the order again.
To ensure a smooth collection process, please bring your email confirmation and a valid photo ID that matches the one used during your purchase (e.g. your driver's license or passport).
Yes, A $20 AUD shipping fee applies for orders delivered.
We offer a wide range of major and minor currencies. For a full list, please check our website's currency selection from the drop-down arrow.
Yes, Once your order is processed and shipped, we'll email and or SMS with your tracking details.
Absolutely. Our site uses advanced encryption and is PCI compliant, keeping your personal and payment information secure throughout the transaction.
Do you have any questions
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